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Congratulations for thinking about franchising your business, that is the first step. You’re starting with a popular brand that you believe in and want to expand; we’re excited for you and would love to help you achieve your goal! It’s now vital to
As restaurants begin to rebuild their businesses, the advantage great face-to-face customer service gives a business over its competitors has never been more important. How can social distancing, difficult parking, and service delays compare with Netflix, Uber Eats, and saving money? Every time
We speak to so many people in the goods and services industry who know the importance of having a Net Promoter Score, but who are not sure why it’s so important or what it is exactly. So, what is it exactly? The Net
It’s already well established that if your business relies on consumers, you need to be surveying them to ensure they are happy and will return… often! Customer Satisfaction Surveys enable you to tap into your greatest source of learning: your current customers. Not
We’re sure you will have noticed how good you feel after a workout. Even the next day you feel good, sure your muscles ache a little, but you have put them to the test and feel strong; you know what your body is
You have a retail business that relies on your employees selling things to consumers. That’s a pretty big reason to need a Mystery Shopping program on its own. While that should be the end of our article, you probably need more convincing
A while back we posted an article about how our team work from home and it was one of our most popular pieces. This was pre-Covid 19 and pre-restrictions, when work from home was for convenience and lifestyle rather than a necessary health
Contact us today 1300 400 716
