Contact us today 1300 400 716 | info@abovebenchmark.com.au
Contact us today 1300 400 716 | info@abovebenchmark.com.au
With incredibly flexible survey and reporting software the uses and possibilities are endless. If you aren’t quite sure what you need, let’s start by asking these key questions.
Whose feedback would you like? Our professional Mystery Shoppers? Your own customers, clients, your database or even your staff? Is this a survey for the public? Whose feedback or opinion matters for your project?
Do you want a summary of an experience? Maybe you’d like a better understanding of shopping habits? Perhaps you are after the inside scoop from your competitors for analysis. From employee satisfaction surveys, customer satisfaction surveys, mystery shopping visits, phone calls or website feedback and everything in-between- we need to know what the surveys is measuring.
How do you plan on delivering your survey? Our surveys are incredible flexible and there are numerous ways they can be accessed. They can be completed online with a personal log-in, sent via email with a web link, accessed via a QR code scanned with a Smartphone, delivered through a newsletter, printed in a magazine, linked with a Facebook ad or you can load up a survey to an iPad or tablet and go door to door or have your staff survey customers or clients for a personalised approach.
Why will this information help you? How to you plan to use the information to grow your business? Knowing what you’d like to do with the results better enables us in the design process.
For over 18 years we’ve been helping our clients grow. We’ve worked with company owned and franchised businesses of every shape, size and industry.
There’s survey design and there’s expert survey design. We make sure to ask the right questions to get the results you need.
At Above Benchmark we love what we do and we want you to love working with us.
A solution doesn’t work if it causes a problem in another area. We analyse every element of a project to ensure it’s an all-round solution. We guarantee to ask you questions that you haven’t considered but now wish you had.
Our reputation is built on trust and quality. We’ve never missed a deadline or lost a client to a competitor. Be assured, if you aren’t happy, we’ll fix it. No problem.
If you think it can’t be done or if others have told you no, give our team a go. Our team are a bit like problem solving ninjas.
Don’t want to log into the reporting area? We can set up automatic delivery of the reports you want and need and send them straight to your inbox.
Our software is powerful, flexible, reliable, secure and easy to use. Our tech team keeps up with trends and ensures we move with technology
We build relationships with our clients and look after them every step of the way. Here’s how we do it.
We’re proud to be an Australian business supporting our local economy.
From designing, building and branding your survey, our team is here to make it easy for you & your team.
Our expert tech team can customise reports with fewer limitations that off the shelf software.
We’re a proud member of the Mystery Shopping Professionals Association -Asia-Pacific region.
Contact us today 1300 400 716