Mystery Shopping

Have our skilled Mystery Shoppers evaluate your business!

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Customer Satisfaction

Ask your own customers or clients to rate your business!

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Custom Design

Need something unique? We’ve got you covered.

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Our range of services can be custom designed to your exact needs.

For over two decades, we’ve been helping our clients grow their business and increase their sales. We have an expert team, the best software in the industry and an absolute passion to keep things simple. With a range of custom designed services, we’ll deliver the answers you want with minimal fuss, leaving you maximum time to work on your business.

Numbers you can trust

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What makes
Above Benchmark the best choice for your project?

We're all about personalised service.

We hope you like feeling valued and appreciated because that’s how we do business!

We have an amazing team.

Chosen for their skill and desire to make a difference, we hire for talent, passion and enthusiasm.

More than problem solvers.

We don’t just solve problems, we predict them so they can be avoided before they occur.

We make stuff simple.

No need to overcomplicate things- with a big powerful reporting platform, we still want to make it easy for you and your team.

We love our clients.

We do business with people we like and respect. We embrace your goals so we can help you achieve them.

We get it.

You’re busy. Really busy. You need fast accurate results and the support of your team. We have a plan for that.

What our clients say


We’ve designed projects for global brands, retail giants, growing fast food chains and just about everything in between. 

Our services are so incredibly flexible, we haven’t come across an industry we couldn’t help.

Consumer trends change at record pace. Our Mystery Shopping services give you the insights you need to make quick and informed decisions to grow your business.

Latest news

How to design a mystery shopping survey

How to Design a Mystery Shopping Survey

Designing a mystery shopping survey is a strategic process that requires careful planning and consideration. Think about when a customer comes into your business, what