Tag: retail mystery shopping

Mystery Shoppers look like regular customers

Everything you need to know about becoming a Mystery Shopper

Occasionally one of the news programs will run a story on Mystery Shoppers, saying how it’s easy money, quoting three-figure payments and generally making us wonder why Gina Reinhardt bothers with mining when you can get paid to shop. So if it’s not

Mystery Shopping during a pandemic

How Mystery Shopping helps business during the pandemic

Mystery Shopping has long been the gold standard for assessing and building a customer experience strategy in many different types of businesses, from retail to hospitality and even B2B. What you may not have realised is the extent that mystery shopping helps business