In the increasingly difficult and competitive marketplace, having your contact and trading info easily accessible is vital to your success. Here are six top ways to keep your customers informed.
Mystery Shopping is a qualitative and accurate way to assess customer service standards, but its reputation leaves a lot to be desired. In this article we do a mini-reputation audit on Mystery Shopping and explain why it's such a valuable tool.
Mystery Shopping is a dynamic, fast-paced and fun industry, which we love. Unfortunately, it also attracts scammers. Our industry is primarily arranged online, often involves […]
A traditional Easter Egg Hunt involves a bunny. This hunt involves a mouse. Try and find some of the hidden (and very funny) online marketing gems.
Every retail business needs to assess their employees on a regular basis. Here are the five top reasons why a Mystery Shopping Program is vital to increased sales volume.
You can never have enough Brand Advocates. They sell your product without wanting anything in return. Read how your brand can attract more advocates.