It’s not trekking through Nepal or conquering the outback, but Mystery Shopping does require effort and you need a certain number of supplies to get […]
In the past ten minutes I’m betting you have received at least two Facebook notifications, three emails, and a silly game you play on your […]
Working remotely (or telecommuting) is becoming increasingly popular as businesses realise employee engagement does not depend on their physical presence in a stuffy office. The […]
At Above Benchmark we love sneezers and have a lot of them working with us. No, we don’t mean people prone to hayfever. We mean […]
What’s really important to our customers and how can we increase their loyalty? In the customer experience sector, we are asked this question regularly. […]
Customer satisfaction surveys help you understand your customers, leading to a more positive customer experience and increased sales. We look at the top ways you can boost your survey returns and learn more from your customers.