With single-use plastic bag bans coming into effect in Victoria, Queensland and Western Australia last month, there has been much discussion in the media about […]
Hang on a sec. Why does a Mystery Shopping company have a news page? Great question! Especially for a company who already has a […]
At Above Benchmark we love sneezers and have a lot of them working with us. No, we don’t mean people prone to hayfever. We mean […]
What’s really important to our customers and how can we increase their loyalty? In the customer experience sector, we are asked this question regularly. […]
Customer satisfaction surveys help you understand your customers, leading to a more positive customer experience and increased sales. We look at the top ways you can boost your survey returns and learn more from your customers.
In the increasingly difficult and competitive marketplace, having your contact and trading info easily accessible is vital to your success. Here are six top ways to keep your customers informed.